HBO Max Closed Caption Not Working? How To Fix HBO Max Subtitles Or Closed Caption Not Working Issue?

HBO Max Closed Caption Not Working? How To Fix HBO Max Subtitles Or Closed Caption Not Working Issue?

HBO Max Closed Caption Not Working 

HBO Max network is a platform for users to watch movies and TV shows. Recently there is news coming out about HBO Max subtitles not working. Subtitles are essential for any streaming platform since they can help you understand certain lines in a movie or TV show where characters need to speak quietly. It also helps people with hearing problems understand what they are watching. Corrupted installation files are a common cause of this issue on HBO Max. Besides, if HBO’s servers are currently down or your network is slow, the “HBO Max subtitles not working” issue can also appear. 

HBO Max Closed Captions Not Working Roku 

Activating the subtitles for your favorite HBO Max shows on Roku is simple. Roku device offers built-in Closed captions settings to make the experience personalized. The quick method to turn on HBO Max channel subtitles on a Roku device only turns them on or off. 

  1. Press the “Play/Pause” button on the title you’d like to watch, then press the “*” button on the Roku remote.

  2. Now you should click on the Closed captioning option and turn your subtitles on. 

  3. Click the back button in the upper left of your firestick tv remote to return to your show.

HBO Max Closed Caption Not Working Firestick 

HBO Max channel is available on Amazon’s Fire TV Stick and Fire TV Cube. Fortunately, the Fire TV devices have complete functionality of subtitles in this network. 

  1. First, choose the streaming media you want to watch, then press the Play and Pause button on the remote to launch the social media.

  2. then Press the hamburger icon button  and Menu button on your Firestick remote device 

  3. After that select the Subtitles and Audio option. 

  4. and now Finally select the language option.

How To Fix HBO Max Closed Caption Not Working Issue?

Fix 1 : Restart & Reload

Well, restart or reload, and that’s how simple it is to fix this issue on some devices. The HBO max web app and the website version of HBO Max use resources on the streaming device and the servers. First, reload the page on the web using Ctrl+R on Windows and Command+R on macOS.

Fix 2: HBO Max channel Server Status

Whenever you open HBO max channel. You should need to check the server status of this channel. Then you are sure about the HBO Max channel status update things. 

Fix 3: Check your internet connection

HBO Max channel is an on-demand streaming service. Whenever you use this channel, you first need to check this app’s Internet connection.

Fix 4: Sign Out & Sign In

First of all, you open the HBO Max channel. Then Sign in your profile in the top-right corner. Then go to manage devices and sign out. After a few minutes, you sign in to your account. Similar to your android device, open this app, your profile, click the manage devices, and sign all devices out. 

Fix 5: Finding your way through VPNs

Virtual Private Networks are the most acceptable way to tunnel the transferred data between the user and the application 

Fix 6: Clear browser cache on HBO Max 

First of all Open the HBO Max website on Google Page. Then Go to the Settings tab, the Privacy and Security option, and clear all the browser cache lists on the HBO Max channel. 

Fix 7: Clear App Cache on the HBO Max channel 

When you open the official HBO Max channel on your android device. Go to the setting option . Then click the clear data option then click the clear cache option. 

Fix 8: Update the HBO Max app

Whenever you go to the Google Playstore open the HBO Max app. There is an Update option will be shown. You need to start updating this app. 

Fix 9: Use on another network for HBO Max 

If your HBO Max app is not working on your current device’s network server. Then you should change the other network for this app. 

Fix 10: Use the app on another device

Whenever you use the HBO Max app on your primary device. If this app’s caption is not working then you use this app on another device. 

Fix 11: Use on incognito

The best way to fix the caption issue on HBO Max you should open this app in incognito mode. First, press Ctrl+Shift+N on the Windows version and then go to the incognito mode. 

Fix 12: Reinstall the app

Whenever the caption issue is not fixed on HBO Max, just uninstall the app and again reinstall the app. 

Fix 13: Report it to HBO Max Support

The above fix issues are not happening. You face the same problems till now then report it to HBO Max channel support. 


HBO Max channel is an American subscription video app on-demand service owned by Warner Bros. Discovery. This channel is Launched in the United States on May 27, 2020, the service is built around HBO, Warner Bros, libraries, and their related brands-related things. The service also carries first and lengthy run programming from the HBO channel pay television service, original programming under the “Max Originals” banner which is including programs produced in conjunction with Warner Bros. Discovery channels such as Cartoon Network channel and Adult Swim,  and content acquired via third-party library deals that is such as those with film studios for pay television rights and co-production agreements which such as those with BBC Studios channel and Sesame Workshop among others.


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